Mimi Nicklin is an internationally bestselling author of four books, keynote speaker, and founder of Empathy Everywhere and The Empathy Letters. She specialises in organisational empathy and Listening-Led Leadership™, helping organisations strengthen psychological safety, wellbeing, and collaboration through neuroscience-informed keynotes, leadership programmes, and masterclasses.
Her clients include Shell, Capgemini, Emirates, SAP, Coca-Cola, Unilever, and Standard Chartered. With 16 years of global advertising leadership experience, Mimi combines human connection with commercial strategy. Her work reached five million people organically online in 2025, and she champions empathy education and women's leadership worldwide.
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