Julien Cayla is an Associate Professor of Marketing at Nanyang Business School (Singapore). Professor Cayla received his PhD from the University of Colorado (Boulder, United States) where he majored in marketing and minored in cultural anthropology. Most recently Professor Cayla has been involved in a research program on the the service industry and the anthropology of customer experiences. His work has appeared in the Journal of Consumer Research, the Journal of Marketing, Organization Studies and MIT Sloan Management Review. He has received multiple awards for his research including the MSI Alden Clayton Award as well as the Nanyang Business School Research Award and the Journal of Consumer Research Outstanding Reviewer Award. He currently serves as Associate Editor at the Journal of Consumer Research. His work has been featured in various media such as The Atlantic, the BBC, The Sun, La Stampa and Channel News Asia.
Ranked as the No. 1 Global Marketing, Social Media, and Retail Thought Leader by Thinkers360 with an influential reach of over 130,000 followers across social media, Vladimer stands as a beacon of innovation in the marketing realm. Hailed as a pioneer by Exeleon Magazine and the recipient of more than 100 global awards, his contributions have sculpted the landscape of modern marketing, earning him recognition as one of the foremost keynote speakers and thought leaders worldwide. Vladimer’s global footprint extends to delivering keynote speeches at prestigious summits such as the Global Marketing Summit and the Asia Retail Summit, drawing from a wealth of knowledge accrued through a storied career within elite corporations. His mission remains clear: drive transformational change and guide audiences towards the most effective strategies to maximize returns on investment.
Achint Setia is the Chief Revenue and Marketing Officer (CRMO) at ZALORA. In his dual roles, he leads ZALORA’s Cluster business across Singapore, Malaysia, Hong Kong and Taiwan in addition to leading the Revenue and Marketing function across the ZALORA group. Dynamic and entrepreneurial, Achint brings with him over 17 years of experience in scaling businesses in consumer tech and media. As an avid speaker and passionate storyteller, he brings bottom-up business building expertise in consumer tech and media with cross-functional experience in analytics, marketing, operations, strategy, content and product development. Prior to joining ZALORA, he took on multiple leadership roles at Indian fashion e-commerce platform, Myntra, where he headed the company's marketing and social commerce business.
Jochen Wirtz is Vice Dean MBA Programmes and Professor of Marketing at the National University of Singapore (NUS). He is a leading authority on services marketing and management with more than 200 academic publications. His books include Intelligent Automation: Learn How to Harness Artificial Intelligence to Boost Business & Make Our World More Human (2021), Services Marketing: People, Technology, Strategy (9th edition, 2022), and Essentials of Services Marketing (4th edition, 2023). With translations and adaptations for over 26 countries and regions, and combined sales of over 1 million copies, they have become globally leading services marketing textbooks. He has worked with international consulting firms, including Accenture, Arthur D. Little and KPMG, and major service firms around the world. He has also been an angel investor in a number of start-ups like Dataswyft (www.dataswyft.io) and TranscribeMe (www.TranscribeMe.com).
Xiao Saunders, Franchise Consultant & Marketing Director at Deren Marketing, bridges Western brands into Asia's markets with a stellar track record. Fluent in English and Chinese, adept in communication, and armed with extensive marketing and franchising expertise, she has propelled numerous fitness brands to success as their exclusive consultant. Specializing in WeChat, TikTok, and RedBook marketing, she has mastered brand promotion both locally in Singapore and globally.
Dr. Nirmalya Kumar is the Lee Kong Chian Professor of Marketing at Singapore Management University. Formerly the strategist for the Tata group, a $100 billion conglomerate, he has lectured at renowned institutions like Harvard Business School and London Business School. He has consulted with over 50 Fortune 500 companies in 60 countries and served on 12 corporate boards, including ACC, Tata Chemicals, and Ultratech. A leading expert in marketing and strategy, Dr. Kumar has been listed three times in Thinkers50, winning the "Global Village Award" and being inducted into their Hall of Fame in 2017. He has authored 10 books, including "Marketing as Strategy" and "Clash: Amazon vs Walmart." His TED Talk on Indian innovation has garnered over 1 million views. A passionate art collector, he has supported major exhibitions through his Bengal School 1875-1950 collection and received an Honorary Fellowship from SOAS for his contributions to South Asian art.
For 12+ years at Google, across New York, London and Singapore, Gautam led marketing, sales and business development teams in matrixed environments to deliver business results at scale for almost every major Google B2B and B2C product - including Android, Chromecast, Chromebooks, Google Cloud Platform, Google Ads, Google Play Store, Google Assistant, YouTube Premium and YouTube Music. He is now bringing his global experience to other businesses by founding his own strategic advisory practice, Snowbird, where he takes on short-term assignments to help businesses find their next step. He's appeared on Harvard Business Review's QuickTake and speaks at prestigious conferences such as HubSpot Connect and European Stratup Festival. His passion lies at the intersection of tech and culture, where he explores how they shape each other and what that means for brands and people.
Marina is a veteran in PR and marketing communications with over 26 years of experience across Southeast Asia, Australia, and the Middle East. As the Founder and Managing Director of Marina Mathews Communications, she leverages her extensive network and expertise to drive success for clients. Based in Singapore for the past 18 years, Marina has represented international brands such as Bombardier, Discovery Network, Netflix, Nike, and P&G. Her agency focuses on strategic marketing communications, reputation management, media relations, and influencer engagement. Listed in the 2015 PR Week Global Power Book, Marina is also a guest lecturer and a founding Board Member of Sing Lit Station.
Sabrina 'Princessa' Wang is a visionary entrepreneur, futurist, and international speaker specializing in AI, automation, and empowerment. As the founder of Royal Privileged and People’s Inc. 360, she has created innovative ventures that help individuals and businesses achieve freedom in time, wealth, and happiness. An Amazon #1 best-selling author of The Lazy Person's Guide to Success, Sabrina is also the creator of Seraphina AI, her groundbreaking digital twin. Through the Royal Visionary Society, she champions women to transform their passions into thriving ventures. A dynamic leader with a mission to inspire and empower, Sabrina blends cutting-edge technology with a human touch to unlock potential and drive success.
With over 20 years of experience designing and managing customer insights projects, Carl Geraghty is a seasoned professional in leveraging data to inform strategic decisions and drive operational improvements. His expertise spans both B2B and B2C channels, covering diverse methodologies, including Branding, Customer Experience, Conjoint Analysis, Segmentation, Usage & Attitude (U&A) studies, Workshops, Ethnography, and Immersions.
Carl has successfully executed quantitative and qualitative research projects across global markets, including the UK, USA, Australia, Singapore, Malaysia, India, Philippines, Hong Kong, China, Japan, Korea, Thailand, Vietnam, Indonesia, Russia, Mexico, and Brazil.
A trusted advisor to businesses worldwide, Carl’s ability to uncover actionable insights and facilitate impactful workshops has empowered organizations to enhance their customer strategies, optimize experiences, and achieve measurable growth. His extensive international experience ensures culturally nuanced approaches to solving complex business challenges.
Paddy is a business leader and humourist with experience in senior roles at Procter & Gamble, McDonald's, and Pizza Hut, including serving as CEO. He is also the author of humour columns for The Hindu and DNA, as well as the humour fiction book Been There Bungled That.
Paddy is passionate about improving workplace happiness, which is shown to enhance employee engagement, contribution, and overall success. He highlights how humility and humour can help managers become leaders who inspire and engage their teams.
As a marketing expert, Paddy teaches how simple consumer insights can shape brand strategy and how to collaborate with creative agencies to create impactful advertising. Through his writing, talks, and workshops, he combines his experience and expertise to provide practical, research-backed insights in a light and engaging way.