Erik has been a digital and creative leader since 1994. He has vast experience in digital transformation consulting, customer experience, UX/UI Design, Design Thinking and creative work. Offering a unique blend of strategic insights, problem-solving ability and creative leadership, Erik is perfectly set to lead any innovation discussion. He has developed his own Design Innovation framework called Humanistic Thinking™ and a model on Customer-Centric feedback called Worst Experience Score (WXS). Erik speaks on digital transformation, innovation, design, startups and customer-centric operations.
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