John is an accomplished and results driven Customer Success Executive, with a proven track record of effective leadership across the entire customer journey. Across his roles with organization such as Sitecore, Redhat, and Symantic, John has created and managed high-performing, customer-centric teams spanning diverse markets in the Asia Pacific and Japan regions producing outstanding business outcomes and a significant competitive edge. Recognized in 2021 to 2024 as one of the Global Top 100 Customer Success Strategists, John coaches and mentors in areas of Customer Success, Customer Experience, Customer Support, People Management, Career Development and Change Management
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